Zermatt Ski Chalets Concierge Service

As dedicated, handpicked professionals we and the ZSC team are on call to assist you with your holiday requirements.

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We can organise restaurant bookings, ski passes, ski school, Spa treatments, a para-gliding flight or a shopping trip to Milan, much of this can be done prior to your arrival. We will visit the chalets and apartments during the week to deliver up to date weather reports and ensure your needs are met.

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We will meet you on your arrival in resort and escort you to your chalet, we will then accompany you to the ski hire shop to assist with ski and boot fitting. Our well informed and experienced concierge team will talk you through the piste map and the ski area showing you how it all fits together, where the best snow is, our favourite lunch spots and also the best gluhwein and après ski.

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For those of you staying in self-catered accommodation should you wish we can also offer a fridge filling service prior to arrival so that you have your required groceries at the chalet. Simply email or telephone us with your shopping list and this will be bought on your behalf, we will then ask you to reimburse us on arrival in resort.

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Massage can be offered in the chalets along with Yoga and Pilates, this can be booked in advance or once you are in resort. For a detailed list of treatments please do not hesitate to contact us.

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Zermatt Ski chalets Catering

Our highly qualified chefs will provide breakfast and afternoon tea daily and a four course gourmet evening meal six out of seven nights. They are ably assisted by a chalet host who will serve tea or coffee in bed, help with breakfast and service the chalet daily.

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Breakfast can be whatever you wish from omelette, pancakes, fresh fruit smoothies, pastries, cold meats, cheeses to a full English breakfast, hot options are cooked to order each morning. Afternoon tea tends to be a mixture of home made delights, biscuits and cakes feature daily.

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After an enjoyable day on the mountain the staff are on hand to serve you apéritifs and canapés followed by a delectable four course evening meal served with carefully selected wines.

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We also offer an evening turndown service while you enjoy a digestif by the fire.

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